Frequently Asked Questions: Velstrian Tenderworks Overview

What is Velstrian?

Velstrian helps suppliers find work, draft answers cited to the rules, the tender, and their own bids, and evidence delivery after award. Its platform drafts every answer from your own submitted bids and checks figures in code rather than hallucinating them. It serves both sides of a procurement:

• Velstrian Bid: Answers tenders, RFPs, RFIs, PQQs and SQs from bids you have already written.
• Velstrian Buy: Builds and publishes requirements, then locates the evidence for each one across the responses received without automated scoring.

How is our proprietary bid data protected?

All data is hosted strictly in the UK under UK GDPR and Data Protection Act 2018 controls. Velstrian is Cyber Essentials Plus certified and operates with AES-256 encryption at rest and TLS 1.3 in transit. Your corporate documents and past submissions are never shared, exposed, or used to train public machine learning models.

How does pricing work?

Velstrian plans are transparently priced with included seat allowances and AI processing credits. Volume overages and credit top-ups are billed at cost. Full pricing details and custom demo bookings are available at velstrian.com/pricing.

How do I contact support or request a demonstration?

You can reach our team directly via the live chat widget on our website, submit a ticket right here in the Help Centre, or email our support desk at [email protected]. To schedule a comprehensive platform demo, visit velstrian.com/#demo.